What Our Customers Say

Don't just take our word for it. Here's what our amazing customers have to say about their experience with our products and services.

Frequently Asked Question

How can I return a delivered item?

Through our return portal, you can request a return and return the item within the return period. Please note: if you arrange the return via a delivery service provider of your own choice, our return address is as

Where can I find my access data for the returns portal?

Simply log in with your invoice number and email address. Or contact us via out phone number

How can I make use of the warranty for defective goods?

Private customers: all products have a warranty period of 24 months. Trade customers: all products have a warranty period of 12 months. To complain about a damaged article, please contact us asap.

What do I do if I have received a damaged item?

Use the fastest way to return the damaged goods please call or send an email

What do I do in the event of a delivery despite a cancellation?

Private customers: all products have a warranty period of 24 months. Trade customers: all products have a warranty period of 12 months. To complain about a damaged article, please contact us asap.